Privacy Policy

1. Data Controller

The data controller is Klik Home Flats s.r.o., Company ID (IČO) 21086788, registered office: Pražská 445, 250 81 Nehvizdy, Czech Republic. Contact: info@klik-home.cz, +420 792 556 124.

2. What Data We Collect

• Contact details: name, surname, email address, phone number
• Property details: type, location, parameters (when submitted via a form)
• Technical data: IP address, browser type, cookies (see section 7)

3. Purposes of Processing

• Responding to enquiries submitted through the contact form
• Facilitating the sale or rental of real estate
• Sending commercial communications (with consent only)
• Improving our services and analysing website traffic

4. Legal Basis for Processing

• Performance of a contract (Art. 6(1)(b) GDPR) — provision of real estate services
• Legitimate interest (Art. 6(1)(f) GDPR) — responding to enquiries, analytics
• Consent (Art. 6(1)(a) GDPR) — commercial communications, cookies

5. Data Recipients

Data may be shared with:

• Hosting provider: Vercel Inc. (USA, Standard Contractual Clauses)
• Email service: Resend (form processing)
• Analytics: Google Analytics (Google Ireland Ltd.)
• We do not sell or share data with third parties for marketing purposes

6. Retention Period

• Contact forms: 3 years from submission
• Contractual documents: 10 years (legal obligation)
• Cookies: depending on type (see section 7)

7. Cookies

The website uses:

• Essential cookies: website functionality, language preferences (session-based)
• Analytics cookies: Google Analytics 4 — anonymised traffic statistics. Can be declined.

Cookie consent is voluntary and may be withdrawn at any time in your browser settings.

8. Your Rights

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent (without affecting the lawfulness of prior processing)

To exercise your rights, contact us at info@klik-home.cz.

9. Supervisory Authority

You have the right to lodge a complaint with the Office for Personal Data Protection (ÚOOÚ), Pplk. Sochora 27, 170 00 Prague 7, Czech Republic, www.uoou.cz.

10. Effective Date

This policy is effective from 1 April 2026 and may be updated from time to time.